Institutional MEL Capacity Assessment- Counterpart International

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I4DI prepared and conducted a series of knowledge asset mapping key informant interviews with Counterpart International staff, aiming at assisting the I4DI in better understanding Counterpart’s existing knowledge management asset landscape, in particular: 1) Knowledge assets, their type and management responsibilities; 2) How are knowledge assets managed, tactically stored and accessed by various staff and units; 3) What technologies are being harnessed to facilitate knowledge management; and 4) What are the most pressing knowledge management asset needs and potential resolutions. The interviews and deliverables eventually led to a deeper understanding of knowledge management issues, triangulating with the initial workshop findings and resulting in a series of recommendations for improved tactical knowledge management, including process improvement and establishing data governance.


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